Frequently Asked Questions
Everything you need to know about our linen collection and services.
What makes Linennaive linen unique?
We source premium, sustainably grown European flax. Our linen undergoes a specialized stone-washing process to ensure it is soft to the touch from the very first wear, while maintaining the durability and breathability the fabric is known for.
How long does shipping take?
Standard international shipping typically takes 7-12 business days. Please note that since many of our pieces are made-to-order to reduce waste, there may be a processing time of 3-5 days before your order is dispatched.
What is your return policy?
We offer a 30-day return window from the date of delivery. Items must be in their original condition, unworn, and with all tags attached. Please contact our support team to initiate a return authorization.
How do I care for my linen garments?
We recommend machine washing on a gentle cycle with cold water and mild detergent. To maintain the fabric's integrity, air drying is preferred. If you use a dryer, choose a low heat setting and remove while slightly damp to minimize wrinkling.
Do you offer custom sizing?
Yes, we provide custom tailoring for many of our designs to ensure the perfect fit. Simply select the 'Custom Size' option on the product page and provide your measurements according to our measurement guide.
Are your dyes eco-friendly?
Absolutely. We use OEKO-TEX certified non-toxic dyes that are safe for both your skin and the environment. This ensures vibrant colors that last without the use of harmful chemicals.